Frequently Asked Questions – Best Bounce Inflatables
At Best Bounce Inflatables, we want to make your bounce house rental experience as smooth and stress-free as possible. Below, we’ve answered some of the most common questions about our bounce house rentals and inflatable slide rentals in Kennesaw, Marietta, Roswell, and Woodstock. If you don’t see your question here, feel free to contact us for more information!
General Rental Questions
Q: How do I book a bounce house rental?
A: Booking is easy! You can reserve online through our website or call us directly to check availability and secure your rental. We recommend booking in advance, especially for weekends and holidays.
Q: What areas do you serve?
A: We provide bounce house and inflatable slide rentals in Kennesaw, Marietta, Roswell, Woodstock, and surrounding areas. If you’re unsure whether we deliver to your location, contact us, and we’ll be happy to help.
Q: How long is the rental period?
A: Most rentals are for a full day, typically 6-8 hours. If you need an extended rental or an overnight option, please let us know, and we’ll do our best to accommodate your request.
Q: Do you require a deposit to book?
A: Yes, we typically require a small deposit to secure your rental. The remaining balance is due before or upon delivery.
Setup and Delivery
Q: Do you deliver and set up the bounce house?
A: Yes! We provide free delivery, setup, and takedown in our service areas. Our team will ensure the inflatable is securely installed and ready for safe use before leaving.
Q: How much space is needed for a bounce house?
A: Each inflatable requires different space requirements, but generally, you should have at least 15×15 feet for a standard bounce house and a clear area free of trees, fences, and power lines. Larger inflatables, such as slides and obstacle courses, require more space.
Q: Can bounce houses be set up on any surface?
A: We can set up inflatables on grass, concrete, asphalt, and indoor gym floors. However, grass is the safest and most recommended surface. If setting up on concrete or asphalt, we’ll use sandbags to secure the unit. We do not set up on gravel or rocky surfaces.
Q: Do I need to provide power for the inflatable?
A: Yes, you will need access to a standard 110V electrical outlet within 50 feet of the setup area. If electricity isn’t available, we offer generator rentals to power the inflatable.
Safety and Weather Policies
Q: Are your inflatables cleaned and sanitized?
A: Absolutely! We take safety and cleanliness seriously. All of our bounce house rentals and inflatable slide rentals are thoroughly cleaned and sanitized after every use.
Q: What happens if bad weather is expected on my rental day?
A: Safety is our top priority. If heavy rain, high winds (15+ mph), or storms are in the forecast, we may reschedule or cancel your rental at no charge. We will work with you to find the best solution.
Q: How many kids can use the bounce house at once?
A: It depends on the size of the inflatable. Generally, a standard bounce house can safely accommodate 6-8 children at a time, while larger obstacle courses or slides may hold more. Always follow the weight and capacity limits posted on the unit.
Q: Are adults allowed to use the bounce houses?
A: Some inflatables are designed for kids only, but we do offer larger inflatables and obstacle courses that can accommodate teens and adults. If you’re looking for an inflatable suitable for all ages, just ask us for recommendations.
Payments, Cancellations, and Policies
Q: What forms of payment do you accept?
A: We accept credit/debit cards, cash, and digital payments. Full payment must be made before or upon delivery.
Q: What is your cancellation policy?
A: We understand that plans can change. If you need to cancel, please notify us as soon as possible. Deposits are non-refundable but can be applied to a future rental if canceled at least 24 hours in advance. Weather-related cancellations may be eligible for a full refund or rescheduling.
Q: Do I need to sign a rental agreement?
A: Yes, all customers must sign a rental agreement and liability waiver before the inflatable is set up. This ensures you understand the rules and safety guidelines for proper use.
Book Your Bounce House Rental Today!
If you’re ready to book your bounce house rental or have more questions, Best Bounce Inflatables is here to help! We’re proud to provide safe, clean, and fun inflatable rentals in Kennesaw, Marietta, Roswell, and Woodstock.
📞 Call Us: 404-783-6205
📧 Email Us: bestbounceinflatables@gmail.com
🌐 Book Online: here
Let’s make your next event unforgettable with a high-quality bounce house rental from Best Bounce Inflatables!
Other Questions
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.
